BackCraft installs the AI systems that win Wakefield tradespeople more work — responding to enquiries in 60 seconds, following up every quote automatically, and building your Google presence while you're on the job. Built for plumbers, electricians, roofers and builders across Wakefield.
of jobs go to the first business that responds — not the cheapest or the best reviewed
of Wakefield trade businesses never respond to an online enquiry at all
more likely to win a job when you respond in 5 minutes vs 30
from audit call to all five systems live and running in your Wakefield business
Wakefield's economy is expanding, with significant investment in housing and infrastructure across the district. That means consistent demand — but also more competition from trades businesses across West Yorkshire.
Wakefield district has a high proportion of Victorian, Edwardian and inter-war housing that needs regular attention — heating, rewiring, roofing, damp. The demand is constant and year-round for trades businesses set up to capture it.
Wakefield has strong competition from tradespeople across West and South Yorkshire. The businesses winning the most work aren't necessarily the best — they're the ones that respond first and follow up consistently.
Search 'plumber Wakefield' and the top results have 60–150+ Google reviews. Most excellent local tradespeople have fewer than 20. The BackCraft review system closes that gap automatically, job by job.
Three things that are fixable within 2 weeks are quietly costing the average Wakefield sole trader a significant amount every year.
An enquiry arrives at 10:40am. You're on a roof in Horbury. It hits voicemail. By the time you call back at 1pm, they've booked someone else. This happens multiple times a week across every trade in Wakefield.
Est. cost: £10,000–£20,000/yrYou send a quote for a bathroom in Pontefract. You hear nothing. One call a week later goes to voicemail. The customer booked the plumber who sent three follow-ups. You had the sharper price. Didn't matter.
Est. cost: £8,000–£15,000/yrYour customers in Ossett, Agbrigg and Crofton love you. They just never left a review. The trade business that outranks you on Google Maps has 120 reviews — and they're not better than you. They just asked systematically.
Cost: Every 'plumber Wakefield' search you don't appear inNo apps to learn. No new software subscriptions to juggle. These run in the background while you do the work you're actually good at.
A clean, fast, mobile-first website built around your trade, your reviews, and your Wakefield service area. Optimised to rank for "[your trade] Wakefield" searches. Already have a site? The systems connect straight into it.
Optional — the AI systems work with your existing site too.
Every enquiry that comes in — from your website, your Google profile, or any lead source — gets a personalised SMS reply in under 60 seconds. Automated. You're on site in Wakefield; the lead gets a response before you've reached the next junction.
Automated follow-ups at Day 3, Day 7, and Day 14 after every quote. Polite, personalised, professional. You stop losing jobs across Wakefield to the tradesperson who chased harder.
Two hours after every job is done, the customer gets a direct link to your Google review page. No awkward ask. No chasing. 50+ reviews a year — month by month, your ranking in Wakefield local search improves.
Instant booking confirmation, 24-hour reminder, 2-hour reminder. Wasted journeys across Wakefield to find nobody home nearly disappear. Your day stays on schedule and your fuel bill stays lower.
Past customers across Wakefield get a timely, personalised message when the season calls for it — boiler checks in October, gutters in autumn, garden electrics in spring. Revenue from people who already trust you.
The five systems work for any trade. Each one is configured specifically for your work — your job types, your pricing, your seasonal patterns.
BackCraft handles every part of the build. You carry on taking jobs.
30 minutes. We work out exactly where your Wakefield trade business is losing money — which enquiries aren't being captured, which quotes aren't converting, where your Google visibility is weak. No pitch, just numbers.
All five systems built and configured for your specific trade and your Wakefield service area. Website included if you need one. Everything tested end-to-end before anything goes live. Two weeks, zero disruption.
A 90-minute handover, a one-page guide, and a monthly check-in. Most Wakefield clients see results from the lead response system within the first week. Reviews start building immediately. Quotes convert at a higher rate within the first month.
Conservative estimates based on typical volumes for a sole trader or small team in Wakefield. Your specific numbers come out of the audit call.
These figures are based on a sole trader doing 8–15 jobs per week at Wakefield market rates. Your actual number depends on your trade, your volume, and where you're currently losing work. The audit call calculates your specific figure before you spend a penny.
Book the free audit call →Whether you already have a website or need one built, the audit call works out which fits your Wakefield business best.
then £99/month
Founding rate · standard £149/month from client #11
then £129/month
Founding rate · standard £199/month from client #11
If we haven't measurably improved your Google review count within 60 days of go-live, we keep working at no extra charge until we do.
A 30-minute call, no charge, no obligation. We'll look at how your Wakefield trade business currently handles enquiries, quotes, reviews and your Google presence — and show you exactly what fixing each one is worth.
You'll hear back within one working day to book a time. Phone or video, whichever suits. No pitch until you've seen your numbers.
Prefer to message? mark@backcraft.co.uk